Trip Scam

DestinationsMexicoPlaya del CarmenGetting around

Playa del Carmen, Mexico

Getting around Playa del Carmen

How to travel around Playa del Carmen — 5 options, what they cost, and which booking apps fix the fare before you go.

Last updated 2026-08-11

1. Colectivos

Colectivos
Photo: SqueakyMarmot · CC BY SA 2.0 · source

White shared vans along the highway to Tulum and Cancún, leaving when full and very cheap.

2. ADO buses

ADO buses
Photo: Paul Comstock · CC BY 2.0 · source

Air-conditioned coaches to Cancún airport, Mérida and Chichén Itzá, booked online.

3. Cozumel ferries

Cozumel ferries
Photo: D-Stanley · CC BY 2.0 · source

Two operators from the pier, roughly every hour.

4. Cancún airport transfer

Cancún airport transfer
Photo: russteaches · CC BY 2.0 · source

Around 55km north; pre-booked shuttles avoid the arrivals hall entirely.

Watch outThe arrivals gauntlet at Cancún is aggressive, and much of it is timeshare sales dressed as transport desks. Walk through to the official counters outside.

5. Taxis

Taxis
Photo: russteaches · CC BY 2.0 · source

A strong local taxi union means no Uber pickups in some places, and fares are by zone rather than metered.

Watch outAgree the fare first; taxi–rideshare conflict here occasionally involves drivers being blocked at pickup points.

Booking apps in Mexico

Agreeing the fare in an app before you travel removes the argument at the end of the journey, which is where most transport scams happen. Links go to each app's official page — lookalike apps are themselves a scam.

Uber

Widely used across Mexico, with fares agreed before pickup.

DiDi

Very widely used in Mexico and frequently cheaper than Uber.

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